Return and Exchange Instructions:

1. Returns and refunds are not eligible for the following conditions:: The returned product packaging is incomplete and dirty, and the accessories or related information are missing.; Unauthorized repairs and modifications; Not used or stored according to normal methods; The returned product has labels that are fraudulent.( So please buyers understand)

2. Our company will always refuse to receive paid items because items paid on delivery are twice as expensive.( If it is our company's responsibility to refund the freight, our company will bear it, but the buyer must pay the freight in advance.)

3. Special statement: the goods are shipped from our company. The specific time limit depends on the actual situation of the express delivery and logistics. Problems caused by the express delivery and logistics parties. We are responsible for communicating with the express delivery and will not be responsible for any problems caused by this. Reasons for refunds and rejections( If the goods are in a hurry, you can make it clear to the customer service and the customer service will give a rough estimate of the time, so that both parties have an idea and avoid delays or delays.)

4. Before the return package is mailed, you need to communicate with customer service and make a return list. The return package must be accompanied by a return list, with detailed notes on the buyer's ID, contact information, reason for return, quantity of return, unit price, amount, and other information. Such as return Returns made directly without previous communication with customer service will not be accepted.( If the goods are lost without notification, it will be difficult to get a refund.)

5. Products with quality problems are required to be returned. You must contact customer service within 24 hours after receiving the goods and provide corresponding evidence. After review, if there is indeed a quality problem, we will provide a return and refund as soon as possible. It is recommended that customers who place orders in large quantities check the product if If you don’t understand, please order some samples first and then confirm the order.( This will avoid unnecessary trouble for both parties)

6. Refund, return and exchange process:

1) , take pictures of quality problems or out-of-stock lists and send them to after-sales customer service for verification and negotiation on refunds or returns.

7. We only sell small profits but quick turnover. Once all goods are sold, if there are no quality problems within seven days, they will not be returned and can be exchanged.( Does not affect second sales) ,Freight charges need to be borne by the buyer! If the buyer orders a large quantity, he or she can order a few samples for confirmation before placing a large order.

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