Many customers see the product pictures and think they are good, so they take pictures directly, ignoring that the purpose of appropriately enlarging the product is to allow customers to view the actual object and details more closely. Please pay attention to the product parameters in the product details when taking pictures of the items.

2. About color

Due to photo shooting reasons, there will be slight color differences in the actual pictures on the website, which is not a quality problem. Please refer to the actual product for the final color. The color difference will not be used as the basis for negative reviews. If you cannot accept this at all, please purchase with caution.

3. About customer service

Customer service online working hours are:8:30--17: 30 Online break time 11:30-13: 00

4.Express delivery

Under normal circumstances, it will be shipped within 48 hours after placing the order, 3- Delivered within 5 days( Except legal holidays) .

5. Return and exchange process

If the product has quality problems or was shipped incorrectly, you can contact the seller to apply for a refund within 48 hours after receiving the goods./ Exchange service, after the seller confirms that it meets the conditions, it can be returned according to the/ Exchange process operation.

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first step: Please contact the seller Wangwang first to confirm whether you meet the conditions for return or exchange.( It is recommended that you take photos of the products you receive and keep them)
Step 2: When sending the goods back, be sure to keep the express delivery receipt. The postage must be paid by the buyer in advance.( The seller refuses to accept the freight collect item)

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In order to ensure your refund/ The exchange was processed smoothly. Please be sure to include the order number and contact information with the package.

Special instructions for non-returnable or exchangeable items( You must first confirm with the merchant before applying for return or exchange.):

The outer packaging has been removed and cannot be restored, affecting secondary sales.( Except for quality issues)
Deliberate damage caused by man-made damage or damage caused by force majeure.

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1. Please be sure to fill in the accurate delivery information and keep your phone open before receiving the goods so that the delivery personnel can contact you in time when delivering the goods to avoid delaying the delivery time.

2. Because the address you filled in is unknown, the phone is not shut down or turned off, etc., the package is not delivered in time. Please take the initiative to contact the logistics company to collect the package. The freight incurred by returning the package to the place of delivery will be borne by you personally.

3.Express delivery: Postal service, Debon( Please be careful when taking pictures if the express delivery is not available.) .