In order to enable members to receive the services they deserve from Xianger Silver Jewelry Factory and to avoid unpleasant things happening, both parties shall abide by the following terms based on the principles of mutual understanding, fairness and voluntariness.:
 
1. Xianger Silver Jewelry Factory Commitment:
We are responsible for the information directly released by our company. If there is any inconsistency between words and deeds, which directly causes losses to merchants, our company will bear the responsibility. However, we refuse to bear the losses caused by the customers themselves.( If you don’t look at the product details and product attributes. For example, a single pendant does not come with a chain, the product has no packaging box, the product size is different from what you imagined, etc.) I hope customers can read more and ask more questions.

The product pictures are real shots, and the descriptions of each product are strived to be accurate, so customers can buy with confidence. If serious errors are caused by the company's negligence, we will correct them in time and provide free returns and exchanges.

We strictly control the quality of our products. If there is a quality problem, our company will unconditionally return the product for repair.

2. Requirements for members to place orders
Check the order carefully( Price, quantity, specifications, etc.) , if there are special requirements, please explain them in time. The delivery address and contact information must be accurate, otherwise you will have to bear the related losses caused by it.

3. Other agreements
If the two parties reach an agreement through other contact methods that conflict with these terms, the agreement between the two parties will prevail.
Replacement of defective products: If members find products with quality problems within 7 days after receiving the goods, please contact the company first and then exchange them.
Company repairs or maintenance: The company will charge relevant fees separately according to the actual situation. If the product quality problems are caused by the company, the company will be unconditionally responsible for it. If the product is damaged accidentally by the customer, the company will repair it according to the customer's requirements, but the return postage will need to be paid. The customer is responsible for the cost of repairs and renovations, and the customer will bear the basic labor costs.

4. Processing and customization
The company has its own factory to provide customers with personalized processing and customization services, 925 silver jewelry/ Copper jewelry can be customized!
Merchants only need to provide product samples or clear pictures of product details and related dimensions, and we can process and customize them based on these.
Our company will estimate and verify the products based on the customers' customized needs.
The merchant needs to prepay the mold fee at the time of production, 200- The price ranges from 400 yuan. Our company will communicate and confirm through the molded samples before we start production.
Before producing customized orders, merchants need to pay 30 RMB in advance according to the customized quantity.% of start-up capital.
 

5. Express delivery and fees

Freight payment method: by merchant( customer) bear!( Ordinary express delivery is free for orders over 300 yuan, and SF express is included for orders over 900 yuan and up nationwide, except Hong Kong, Macao and Taiwan.)
Ordinary express delivery charges 7 yuan nationwide, depending on the distance, generally 1 yuan in Guangdong Province- It will arrive in about 2 days. Shipping outside the province usually takes 3 days.- Arrived in 5 days.

Detailed explanation of merchant doubts
1. Product advantages: The materials of our company's jewelry are mainly divided into sterling silver jewelry and cupronickel jewelry. The cupronickel material is refined from high-quality raw materials. The gloss of cupronickel is like silver, and the color retention effect is better than that of brass. The production is more difficult and the quality is better. 925 sterling silver products are guaranteed to have a silver content of 92.5%% Above, support institutional testing, platinum electroplating layer, thick silver, nickel-free electroplating, protective film plating, long-term surface color retention, not easy to fade, anti-oxidation, not easy to cause allergies!
 
2. Rich product lines: Products in stock, new product guidance, and customized product lines with rich demand are our foundation. Whether it is a hot model or a new model with potential, we can provide our existing inventory to merchants. Our company will update the release of new products every month, and at the same time Products can also be flexibly customized according to customer needs without excessive requirements. Small and medium-sized customers can participate in the cooperation.
 
3. Superior production line: We have strong productivity, excellent processes, and high-quality products. The daily output of our own factory is more than 5,000 pieces. We also have many cooperative processing factories, which can shorten the production cycle faster and provide timely supply. The production of products is all There are more than ten processes, from product creation to factory inspection, each process is indispensable and has strict requirements to make high-quality jewelry.!

 
4.Our services: Provide effective help and reduce wholesale requirements. Simply supplying goods is not our ultimate goal. We do our best to assist merchants to sell products quickly. Our company can mixed wholesale from 2 pieces, and dropshipping for one piece, providing services to the majority of merchants and merchants. Friends who are interested in starting a business create business opportunities and provide a low-threshold entrepreneurial experience.