1. About placing an order
The store is full 150 free shipping( Except for remote areas such as Xinjiang, Tibet, Inner Mongolia, etc.) , if there is a shipping fee when placing an order, you can contact customer service to change the shipping fee. Please be informed. Our store does not support unreasonable refunds for a single order amount exceeding 200 yuan, and does not support unreasonable returns or exchanges.

2. About the product
Our factory specializes in jewelry wholesale, mass production of products, and basically manual processing. Different batches of products may have slight differences and minor flaws.( Does not affect sales) Unavoidable , it is recommended to take a sample to see the goods first. Everyone should understand that you get what you pay for. Don’t rely on your own imagination. Everyone’s imagination is infinite. We cannot satisfy this. Please forgive me.! For customers who are very demanding on quality, please go to the counter to purchase.!

3. About color
1. Most of the products in our store are taken in kind, with a small number of online pictures.; The color has been professionally proofread and is closest to the actual tile. Due to factors such as lighting, computer monitor color contrast and color temperature, color difference is inevitable. The picture is for reference only. Please refer to the actual product for details. Please be careful when taking photos.!

4. Regarding style and color issues, goods are distributed according to order by default, and style or color remarks are not supported.( Except for special instructions on the product page); We will try our best to distribute the goods according to your requirements, but it is inevitable that there may be shortages. We hope that you can bear with us. If there is a temporary shortage of goods,( You can also place an order and note that it is out of stock. The color is random.) , we will notify you by phone or by phone, please forgive me.!

5. About after-sales
1. Sign for receipt: Please be sure to inspect and sign for the goods in person. This is your right and the key to our after-sales work. Thank you for your cooperation.( If it is not convenient for you to sign for the goods in person, please ask a friend, relative or doorman to sign for the goods on your behalf.)

2. Missing or quality issues: If the goods are there after you receive them Missing or quality issues Please sign for within three days Contact the after-sales customer service in time. If there are quality problems, please take pictures for us in time after receiving the goods for confirmation. You can contact our after-sales service to send pictures, and we will give you a satisfactory solution. If you are late, you will be responsible for the consequences.

3. Return or exchange: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is not used and does not affect secondary sales.; By default, general products support no-reason returns and exchanges within three days after receipt, and some products support seven-day no-reason returns.

Note: 1. The following conditions are not eligible for return or exchange:: A. The returned product packaging is damaged or incomplete, and the product accessories or related information are missing.; B Unauthorized repair or modification; C Failure to use or store according to normal methods; D. Products with color differences will not be returned or exchanged, and products that have exceeded the post-sale service period.
2. After-sales service is the most basic service of the company. We are willing to provide you with good after-sales service. At the same time, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods, and handle it as much as possible according to the company's regulations. , so as not to affect your after-sales service.
3. Regarding the above, the handling of damaged and quality-problem products, such as some product problems, if the customer wants to return the entire order, the shipping fee needs to be borne by the buyer according to Alibaba regulations.

If you need to issue an invoice, please contact customer service and inform us of the specific invoicing information.