K16 English details

2. Send us the products that need to be repaired, please fill them in correctly( Please indicate in detail the contact person’s name, address, phone number and the problem with the product.) , we will return the product to you according to the contact address you filled in.

3. We are not responsible for the round-trip shipping costs for product repair, and customers need to pay for it themselves.

Exchange problem:

1. Different products have corresponding warranty periods.( Usually 3 months warranty) .If quality problems occur during the warranty period and non-human damage occurs, it can be replaced with a new one.( Depends on the degree of damage to the appearance of the product) .The warranty period is affixed on

The validity period on the warranty label on the product shall prevail.( Notice: During the warranty period, please keep the warranty label clear, complete and undamaged.) .

2. If customers need to return or exchange unsalable products,( The prerequisite for return or exchange is that the goods must be in good condition and must not show signs of damage or wear.) , Customers must contact our staff to resolve the issue within 15 days after receiving the goods. If the product exceeds the specified time, it cannot be returned or exchanged if there is no quality problem with the product.

3. Man-made damage and damaged packaging cannot be returned or exchanged. Special circumstances can be negotiated.

4. The buyer just received the product and found that there is a problem( like: The product model is incorrect, the product lacks accessories, etc.… … Please contact us within 24 hours after signing for receipt

Transaction Description

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    1. If you purchase a small amount of a single item, you can directly take the photo and remit it to Alipay. No notification is required. The store owner will deliver the goods in a timely manner according to the information you registered.; If the freight is not enough, the store owner will notify you online to make up the freight before shipping. 

    2. If you need to purchase multiple items, please contact the store owner to modify the postage. Purchase multiple items and mail them together.( Not overweight) Only charge the actual shipping fee once; 

    3. The store owner cannot be online 24 hours a day, so you can directly Wangwang or leave a message on the site. We will reply in time after going online.; If you have an urgent need, you can call us directly. The phone number can be found on the homepage of our store.

    4. If you choose surface mail, please wait patiently. Generally, it will be shipped within 7 days nationwide after delivery.- Arrive in about 14 days; If the goods have not arrived within 30 days, please inquire.

    5. Our store generally uses Yuantong and Huitong to ship goods. If you need to reach other areas or choose other transportation methods, please contact us before placing the order and discuss it together.

    6. If you have any questions before purchasing, you can contact us by phone as much as possible. We can respond quickly to your telephone consultation. Because there are too many online customers and there are too complex technical consultation questions, we may not have too much time to answer them online. Received If you find any problems after the goods, please contact the seller in time and we will handle the after-sales service as quickly as possible.! You can leave a message online! Telephone, etc.!
 
     7. Please see all the products clearly before taking pictures. If you have any questions, please ask before purchasing. Please do not embarrass the store owner after receiving the goods by saying that they are not as good as you imagined or that they are not suitable for use. 

     8. Buyers should provide accurate

The delivery address, consignee and contact information. If the delivery information is incorrect and the goods are not delivered or are delayed, all losses will be borne by the buyer. 

     9. Buyers should contact logistics first( Post office, truck transportation, express delivery, etc.) The unit's staff will unpack and inspect the goods on the spot, and confirm that the quality and quantity of the goods are accurate before signing for them. Signing for receipt means that the goods have been delivered and accepted by the buyer. Signing by others is the same as signing by myself. If the goods are If there is a problem with the quantity and quality of the goods, the buyer should ask the logistics company to issue a valid certificate on the spot, take pictures of the scene and contact the store in time. The store will handle it as appropriate. 

     10. Warranty and after-sales service( five star)
       If quality problems occur within 3 days from the date of receipt of goods purchased in our store, please contact the store owner in time. Our store will waive the return postage and replace the buyer with a brand new product. If there are quality problems within 3 months, each customer must pay the postage. After 3 months The buyer is responsible for the postage to and from the warranty.

Price Description

Normally: strikethrough price: The underlined price may be the sales guide price of the product or the previously displayed sales price of the product, etc. It is not the original price and is for reference only.
Uncrossed price: The uncrossed price is the sales price of the product on the Alibaba China website. The specific transaction price depends on the product's participation in the event, or changes due to the user's use of coupons, etc., and is ultimately subject to the price on the order settlement page. In the event warm-up state: strikethrough price: The underlined price is the sales price of the product in the current warm-up state of the activity, not the original price. The specific transaction price may change due to the user's use of coupons, etc., and the price on the order settlement page shall prevail.
Uncrossed price: The uncrossed price may be the event price of the product that will participate in the event. It is for reference only. The transaction price at the specific event may change due to the user's use of coupons, etc. The final price will be based on the order settlement page price of the event. The discount is listed on In folding active state: This product( Except for some specifications) During the promotion period, buyers can enjoy the preferential prices of the promotion discounts.( This price is more favorable than the price of daily activities during the same period) .